Change or end an agreement (Edudojo staff)

Change, renew or end a client’s agreement, each with a reason.

In a client’s Agreement tab, Change terms and End agreement change the agreement. Each asks for a reason, which Edudojo keeps with your account in the record of changes. An agreement is never overwritten: a change ends one agreement and starts the next.

Change terms

The new terms start on their first day, today or later in the institution’s time zone. The agreement that covers that day then ends the day before. A first day later than the day after the current last day leaves days in which Edudojo saves no work, and the dialog says so. The form starts from the current terms and keeps the client’s seat limit. The onboarding rules apply: a signed copy and data locations where they are needed, and the lawyer’s check for a public body or the first client in a country. When no agreement covers today, the button reads New agreement: it renews the client, and its accounts can sign in again from the first day.

End agreement

• Today: the client’s accounts are signed out and cannot sign in, within 5 minutes. When more than 200 accounts end in one run, deleted accounts included, the sign-out waits until an Edudojo owner confirms it. Company reads stop at once.
• After a last day: the agreement covers that day, then access ends. A last day is never later than the agreement’s own.
• Type the institution’s name to confirm. The data stays for 90 days for the client to export.

What it refuses

Edudojo’s own institution cannot be ended, and its new terms must be internal. A client with a later agreement already scheduled cannot be ended or changed here until it starts. An internal agreement shows Change terms but no End agreement.